
Controller: UNIPRO EDITORA LTDA, headquartered in the city of São Paulo, State of São Paulo, at Rua João Boemer 296, Brás, Postal Code 03018-000, registered under CNPJ No. 30.521.728/0001-20 (“UNIPRO”).
This Privacy Policy (“Privacy Policy”) contains information about the collection, use, processing and sharing of Personal Data carried out by UNIPRO during access to and use of UNIPRO’s Websites and/or Applications, through which the User may access content made available by UNIPRO, such as articles, news, images, videos, podcasts, surveys and initiatives, and purchase and use UNIPRO products.
This Privacy Policy applies to all applications operated by UNIPRO, including those that may target children or adolescents, ensuring compliance with the Child Safety Standards established by Apple and Google.
This Privacy Policy was implemented in accordance with the obligations established by Law No. 12,965 of April 23, 2014 (“MCI”), and Law No. 13,709 of August 14, 2019 (“LGPD”), as well as other laws and regulations applicable to the Processing of Users’ Personal Data (“Applicable Data Protection Legislation”).
This Privacy Policy is divided as follows:
Purpose of the Privacy Policy
Relevant Definitions
Scope
How We Use Your Personal Data
Users’ Responsibilities
Information About Devices and Cookies
Legal Bases Used by UNIPRO
Sharing Personal Data with Third Parties
Storage and Termination of the Processing of Your Personal Data
Security Measures
CCTV Monitoring
International Transfer of Personal Data
Rights of Personal Data Subjects
Validity of This Policy and Version History
System and App Support
Contact Regarding the LGPD and the Data Protection Officer
1.1. UNIPRO values the security and confidentiality of the information provided by Users. For this reason, UNIPRO adopts the necessary measures to safeguard Users’ rights, which can be found in this Privacy Policy.
1.2. This Privacy Policy details how we process Personal Data and other information, and explains how your Personal Data is collected, accessed, stored, used, processed, transferred and disclosed, as well as how we allow the User to access, rectify, delete or restrict the Processing of their Personal Data.
1.3. Accordingly, this Policy aims to present the most important information about the personal data processing operations carried out by UNIPRO, so that we fulfill our duty of transparency toward you, the data subject, and resolve any questions that may exist regarding this matter.
1.4. However, it should be emphasized that this Policy is only one of the ways in which UNIPRO seeks to comply with privacy and personal data protection rules, and is not the only one. Therefore, if you, the data subject, have any questions not answered by this document, the contact channel for our Data Protection Officer (DPO) is provided at the end.
2.1. For the purposes of this Privacy Policy, capitalized terms, unless otherwise defined in this Privacy Policy or in the Applicable Data Protection Legislation, shall have the meanings set out below:
Controller: a natural or legal person, governed by public or private law, responsible for decisions concerning the processing of personal data. The controller holds decision-making authority over the data processed, including determining its necessity, purposes, assigned legal bases, retention period and method of disposal. In some situations, UNIPRO EDITORA LTDA will be the controller of the personal data it processes.
Cookies: files stored on the user’s computer that help the website provider identify previous visits and activities on its website, with the aim of personalizing browsing according to the user.
Personal data: any information relating to an identified or identifiable natural person. In other words, any information, regardless of format (physical or electronic), that may allow a natural person to be identified or that, once the person has been identified, may be associated with them, revealing a characteristic about them.
Sensitive personal data: any personal data concerning racial or ethnic origin, religious belief, political opinion, membership in a trade union or an organization of a religious, philosophical or political nature, data relating to health or sex life, or genetic or biometric data, when linked to a natural person.
Data Protection Officer: also called the DPO (Data Protection Officer), following European terminology, is the person (natural or legal) appointed by the processing agent (controller or processor) to act as a communication channel between the controller, data subjects and the National Data Protection Authority (ANPD). You should direct any and all questions or requests concerning the processing of your personal data to the Data Protection Officer.
IP Address: Internet Protocol address, the code assigned to a network terminal to allow its identification, defined according to international parameters.
Internet: the system consisting of a set of logical protocols, structured on a worldwide scale for public and unrestricted use, with the purpose of enabling data communication between terminals through different networks.
Processor: a natural or legal person, governed by public or private law, that processes personal data on behalf of the controller. The processor only processes data according to the controller’s instructions, provided that they do not violate provisions of the LGPD or other legislation. The processor must therefore strictly follow the processing scopes defined by the controller and provide security for the data processed. In some situations, UNIPRO EDITORA LTDA will be the processor of the personal data it processes.
Websites and/or Applications: the website and application made available at www.unipro.com.br, www.arcacenter.com.br, www.univervideo.com, www.bibliafielcomentada.com and www.univerensino.com, and UNIPRO applications made available in the Android and IOS app stores, through which the User accesses the content provided there.
Data subject: the natural person to whom the personal data being processed relates. In other words, you, who are reading this Policy and whose data is processed by UNIPRO EDITORA LTDA, are a personal data subject.
Processing: essentially, every operation performed on personal data constitutes processing. The LGPD specifies some operations, although the list is not exhaustive, such as collection, production, receipt, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, deletion, evaluation or control of information, modification, communication, transfer, dissemination or extraction.
Users (or “User,” when considered individually): all natural persons who access and use the Website and/or Application.
The Privacy Policy of UNIPRO EDITORA LTDA applies to all activities that use the personal data of data subjects.
4.1. When you use our applications, we may collect the following personal data:
| Collection Channel: | Personal Data: | Purpose: |
|---|---|---|
| Univer vídeo | First name, last name, email, credit card and address. | We collect your data so that you can register for our streaming and on-demand video service. This is a paid service, and in addition to registration, we collect and use this data so that you can make payment. If you wish, you may add a photo to your profile and add your phone number. |
| Bíblia Fiel Comentada | Full name, CPF, email, phone number, photo, credit card details and address. | We collect your data so that you can register for our app. If you wish, you may add a photo to your profile and add your phone number. If you wish to subscribe to one of our plans, we collect your personal data to process payment. |
| Quero te Conhecer | Full name, CPF, phone number, email, photo, relationship with Universal, city/state of residence, sex, date of birth, education and personal interests. | We collect your data so that you can register for our app and create a profile with photos, interests and information about yourself, allowing other people registered in the app to view your profile and, if they wish, make contact. |
4.2. When you use our applications and website, we may collect the following personal data:
UNIPRO may collect information about your device, hardware and software information, mobile device identifiers or IP address, location information and other geolocation information, collecting this information through your IP address and Wi-Fi. Certain data we collect may be considered confidential under the LGPD (General Data Protection Law). To the extent that we collect confidential personal information, it will be processed as already authorized by the data subject and in accordance with applicable law.
4.3. When you are part of our workforce and/or are a service provider at any of our branches, including SERIELLA PRODUCTIONS, UNIVER VIDEO, UNIVER ENSINO and ARCA CENTER, we collect and process your personal data as described below:
| Collection Channel / Processing Operation: | Personal Data: | Purpose: |
|---|---|---|
| Collection of personal data about the professional and family members (spouse and children) | RG, CPF, PIS, bank details, CTPS, voter registration card, proof of residence and education, certificates (birth, marriage and military reserve), FGTS statement, email and phone number. | Hiring process and internal and external registrations, such as with public agencies and social security. |
| Collection of data about signatories and members of the ownership structure/representatives | RG, CPF and email. | Preparation of commercial contracts. |
| Collection of personal data about service providers | RG, CPF, PIS, bank details and proof of residence. | Registration and issuance of a Self-Employed Payment Receipt (RPA). |
| Collection of candidate data | Résumé containing employment history, contact details, academic/technical background and qualifications. | Selection and recruitment (interviews and tests). |
| Bank file processing | Bank details, address and CPF. | Transfer of payments to employees. |
4.4. When you access the Arca Center website, https://arcacenter.com.br/, we may collect the personal data listed below for the purposes described alongside it. See the details:
| Collection Channel / Processing Operation: | Personal Data: | Purpose: |
|---|---|---|
| Customer registration on the website | First name, last name, email, phone number, address, date of birth and CPF. | Making purchases on the website. |
| Newsletter subscription | Email. | Sending promotional communications and news. |
| Registration for prize draws or promotional activities | Name, email, phone number and location (where applicable). | Contacting winning customers or collecting leads for email marketing. |
| Product exchanges at the physical store | Full name, date of birth, CPF, RG, phone number, address and receipt or tax invoice number. | Recording exchanges of purchased products. |
| Requests for access codes to purchase uniforms | Name, phone number, email, group membership and location. | Sending access codes to group leaders for distribution. |
| ArcaBooks | Name, email, date of birth, CPF, address and phone number. | We collect your data so that you can access the application and your digital book library. This access is free; however, to purchase an ebook, you will be redirected to the arcacenter.com.br website to make your purchase. If you wish, you may add a photo to your profile. |
4.5. When you wish to become an author and publish with us, we may collect the personal data listed below for the purposes described alongside it. See the details:
| Collection Channel / Processing Operation: | Personal Data: | Purpose: |
|---|---|---|
| Registration of New Authors | RG, photo, proof of residence and bank details. | When there is an interest in publishing with Unipro and the content is approved, we use the collected data to enter into a contract with the new author directly through our legal department. |
4.6. When you carry out a financial transaction with UNIPRO or one of its branches, whether as a supplier and/or consumer, we may collect and process your personal data as described below:
| Collection Channel / Processing Operation: | Personal Data: | Purpose: |
|---|---|---|
| Supplier registration | The company’s articles of association, containing information about the owner(s). | Entering information into the system to generate payment. |
| Customer registration | CPF and address. | Entering information into the system for settlement. |
| Issuance of a tax invoice | Full name, CPF, full address and phone number. | Issuing a tax invoice. |
| Recording receipt of a credit | Full name, CPF, full address and phone number. Data relating to the tax invoice/bill/invoice. | Recording a credit received. |
| Payments to suppliers (natural persons) | Full name, CPF, full address, phone number and bank details. | Meeting the payment schedule. |
5.1. The User is responsible for the accuracy and truthfulness of the Personal Data provided during registration and acknowledges that any inconsistency or irregularity in this Personal Data may make it impossible for the User to access and use the Website and/or Application, as well as enjoy any benefits that may exist in the User’s name.
5.2. The User assumes full responsibility for the safekeeping, confidentiality and proper use of their registered login, releasing UNIPRO from any liability in the event of unauthorized use of these credentials.
5.3. The login may only be used by the registered User, and sharing the login with any third party is expressly prohibited.
6.1. UNIPRO may collect information about your device, hardware and software information, mobile device identifiers or IP address, location information and other geolocation information, collecting this information through your IP address, Wi-Fi and GPS coordinates (for example, latitude/longitude), which become available through your mobile device, including its gyroscope and compass. The information will be collected in the background to support application features.
6.2. UNIPRO may also automatically collect browsing information or Personal Data through cookies. Cookies are small files that may or may not be added to your terminal and that allow browsing data to be stored and recognized.
6.3. While you browse the Website and/or Application, Authentication Cookies may be used to recognize a particular User, enabling access to and use of the Website and/or Application with restricted content and providing more personalized browsing experiences. Authentication Cookies cannot be disabled or rejected, in order to ensure the proper functioning of the Website and/or Application, and do not collect Personal Data for marketing purposes.
Authentication Cookies may collect the following Personal Data:
a. Name;
b. Email;
c. The ID code (IMEI) of the mobile device through which the User accessed the Website and/or Application; and
d. Information concerning the date and time a particular User used the Website and/or Application from a particular IP Address.
6.4. The Website and/or Application may contain links to third-party websites that are not subject to the provisions of this Privacy Policy. Users are advised to consult third parties’ Privacy Policies before interacting with their websites. The User understands and agrees that the existence of these links does not constitute endorsement or sponsorship of third-party website(s) by UNIPRO and acknowledges that they are subject to the terms of use and privacy policies of the respective website(s).
UNIPRO does not conduct any personal data processing operation that is not supported by the legal bases listed in Articles 7 and/or 11 of the General Personal Data Protection Law (LGPD), reaffirming the lawfulness of all our mapped operations.
Accordingly, when UNIPRO acts as a personal data controller, we may process your data under one of the circumstances listed below:
By obtaining your express and unambiguous consent;
To comply with a legal or regulatory obligation, including financial and regulatory reports, adverse event reports and tax obligations, among others, or for the regular exercise of rights in judicial, administrative or arbitration proceedings.
When necessary for the performance of a contract or preliminary procedures relating to a contract to which you are a party and at your request;
For the regular exercise of rights in judicial, administrative or arbitration proceedings;
To protect your life or physical safety, as the data subject, or that of third parties;
When we determine that it is necessary to serve our legitimate interests or those of third parties;
For credit protection;
To ensure fraud prevention and the security of the data subject;
As already emphasized throughout this document, UNIPRO is very concerned about the privacy and protection of the data we process, and we only share this information with third parties when necessary and to fulfill predetermined purposes. For this reason, your data may be shared in the following circumstances:
a. When necessary to comply with a legal obligation or pursuant to an order from an administrative authority competent to issue it;
b. When necessary for us to provide a service or supply a product to you, the data subject, under an agreement entered into or at your request;
c. So that UNIPRO can regularly exercise its rights in judicial, administrative or arbitration proceedings;
d. With UNIPRO’s internal departments when necessary to resolve a question or provide a service.
e. With companies that are part of the UNIPRO group.
f. With partner companies when necessary to conduct marriage courses.
g. With third-party platforms that help us assist our users.
h. With infrastructure companies to maintain the proper functioning of our websites and applications.
i. With payment gateways to intermediate purchases made through UNIPRO’s Website and/or Application. Only strictly necessary Personal Data will be collected and/or shared with third parties for the purpose of processing payment.
9.1. As a general rule, processed data is stored for the period necessary or permitted, depending on the processing and the legal basis that justifies it. Accordingly, the processing of your data will end:
a. Upon verification that the purpose has been achieved or that the data is no longer necessary or relevant to achieving the specific intended purpose;
b. After the end of the processing period communicated to you, the data subject;
c. Upon a deletion request from the data subject, if the type of processing allows this kind of request;
d. By order of the National Data Protection Authority (ANPD), when there is a violation of the LGPD.
However, in some cases, personal data may be retained to ensure legal certainty for all parties involved, to fulfill a legal or regulatory obligation of UNIPRO, or for our exclusive use, in which latter case third-party access is prohibited, provided that the data has previously been anonymized.
We emphasize that, while your data is stored by UNIPRO, you may request confirmation of this storage and even access to the data or its correction, provided that it has not been anonymized before the request for our exclusive internal use.
As explained in the preceding section, the use of each legal basis will directly affect the life cycle of the storage of your personal data by UNIPRO. However, as permitted by Article 16 of the LGPD, your personal data may remain in our database even after processing ends for:
i. Compliance with a legal or regulatory obligation by UNIPRO;
ii. Transfer to a third party, provided that the data processing requirements established by the LGPD are respected; or
iii. Our exclusive use, after complete anonymization of the data and with assurance that third parties will not access this information.
Finally, as mentioned in Article 40 of the LGPD, the national authority and/or regulatory body may establish standards for data portability and retention periods, in view of the necessity and transparency required by law.
10.1. UNIPRO takes all technical and organizational measures to protect the Personal Data of Users of the Website and/or Application against loss, unauthorized use or other misuse, ensuring a level of security compatible with the activities carried out by UNIPRO, namely:
Use of the TLS (Transport Layer Security) protocol on the Website;
Storage of Personal Data and information in a protected database;
Access control; and
Two-factor authentication for Users.
10.2. Personal Data will be stored in a secure operating environment that is not accessible to the public. We strive to protect the Personal Data we store through measures such as (i) adopting a governance and privacy program; (ii) creating a team responsible for Data Protection and appointing a Data Protection Officer; (iii) incorporating the principles of “Privacy by Design” and “Privacy by Default” when carrying out activities; (iv) creating confidentiality policies with employees; and (v) restricting access to Personal Data based on the principles of “need-to-know” and “least privilege,” among others. Nevertheless, unfortunately, we cannot guarantee complete security. Unauthorized use of accounts, hardware or software failures and other factors may compromise the security of your Personal Data at any time. Therefore, we need Users’ help to maintain a secure environment for everyone.
10.3. In addition to adopting good security practices regarding your Personal Data, we are available to help if you identify or become aware of anything that compromises the security of your Personal Data. In that case, please contact us using the email address provided at the end of this Privacy Policy.
To keep all of you safe, UNIPRO uses surveillance cameras at its facilities. This processing is exclusively intended to provide security for you and for us, and the images collected will remain stored for approximately 6 (six) months, a procedure that complies with the LGPD.
12.1. UNIPRO may transfer your Personal Data to other countries, including to service providers and servers located abroad, for storage, processing or other activities necessary to provide our services.
12.2. International transfers of Personal Data will be carried out in compliance with the standards established by the National Data Protection Authority (ANPD) and in accordance with Articles 33 to 36 of the General Data Protection Law (LGPD).
12.3. To ensure adequate protection of your Personal Data in international transfers, UNIPRO will adopt one or more of the following measures:
Standard Contractual Clauses: Use of specific contractual clauses approved by the ANPD that ensure protection of the transferred data.
Binding Corporate Rules: Implementation of global corporate policies approved by the ANPD that ensure data protection internationally.
Privacy Certifications and Seals: Participation in regularly updated certification mechanisms that demonstrate our commitment to data protection.
Specific Consent of the Data Subject: Obtaining specific and prominently presented consent from the data subject for the international transfer, where applicable.
Specific Contractual Clauses: Inclusion of specific clauses in contracts with third parties that ensure compliance with the LGPD and ANPD guidelines.
12.4. UNIPRO is committed to ensuring that all international transfers of Personal Data take place securely, transparently and in full compliance with applicable legislation, adopting best practices and information security measures.
13.1. Under Article 18 of the LGPD, you, the data subject, have certain rights that may be requested. Your rights may include:
a) Confirmation of the existence of processing;
b) Access to the data;
c) Correction of data;
d) Anonymization, blocking or deletion of unnecessary or excessive data;
e) Portability;
f) Withdrawal of consent and deletion of data;
g) Information about the sharing of your personal data;
h) The possibility of not providing consent and the consequences of not providing it;
i) Review of automated decisions.
If, for any reason, UNIPRO cannot take immediate action to fulfill the data subject’s requests concerning the rights listed in Article 18 of the LGPD, we will send you a response as soon as possible explaining the reason, which may be one of the following:
UNIPRO is not the processing agent for your data, in which case we will identify the correct agent if that information is available to us; or
There is a factual or legal reason preventing immediate implementation of the requested action, which, where possible, will be explained in the response.
Finally, so that we can fulfill requests made by you, the data subject, and ensure the security of your data, we may request certain documents and/or information to verify your identity and confirm the authenticity of the request.
At the end of this Privacy Policy, we provide contact details for exercising the rights described in this Section.
This Policy is in its second version; however, it is subject to subsequent changes for updating purposes. For this reason, we recommend that you review this Policy occasionally to check whether there have been any changes in the way we process your personal data.
15.1. If you need help accessing any of our applications, such as Portal Universal, Quero te conhecer or Biblia Fiel Comentada, or any of our systems, please contact us through the Contact Us channel or send an email to faleconosco@unipro.com.br.
16.1. UNIPRO EDITORA LTDA adopts specific measures to ensure compliance with the Child Safety Standards established by Apple, particularly regarding applications made available in the App Store.
16.2. When our applications are used by minors, we undertake to:
a. Collect and process children’s personal data only with verifiable parental consent, under Article 14 of the LGPD and Apple’s guidelines;
b. Display policies and features in an accessible format and child-appropriate language whenever the application’s target audience includes or may potentially involve minors;
c. Not use or permit the use of children’s personal data for behavioral advertising or cross-app tracking;
d. Adopt parental control features and permissions to prevent purchases or access to inappropriate features without authorization from parents or legal guardians;
e. Implement safeguards against the inadvertent collection of minors’ sensitive data, limiting collection to what is strictly necessary for the service to function, always supported by an appropriate legal basis.
16.3. We undertake to regularly review applications, features and data flows to ensure compliance with Apple’s guidelines, as well as with the requirements of the General Personal Data Protection Law.
16.4. If the data subject or their legal representative identifies any behavior that violates child safety standards or compromises children’s privacy, we ask that they contact our Data Protection Officer, as indicated in Section 18.
17.1. UNIPRO declares its commitment to protecting children and adolescents in the digital environment, adopting measures to comply with the Child Safety Standards defined by Google, particularly regarding the distribution of its applications in the Play Store.
17.2. For applications made available on the Android/Google Play platform, we ensure compliance with the following guidelines:
a. Appropriate age ratings for applications based on the IARC (International Age Rating Coalition) system;
b. Processing children’s personal data only with verifiable consent from parents or legal guardians, as required by the LGPD and Google Play’s families policy;
c. Absence of behavioral advertising directed at minors;
d. Blocking in-app purchases without proper parental authorization;
e. Displaying content appropriate for children, with accessible language, appropriate design and no sensitive or inappropriate content;
f. Compliance with the policies of Google Play’s Designed for Families Program, where applicable.
17.3. Our applications undergo regular internal reviews to ensure continued adherence to Google Play rules, particularly regarding privacy, data collection and safe use by minors.
17.4. In the event of questions, complaints or requests relating to privacy and child safety, the data subject or their legal representative may contact the Data Protection Officer, as indicated in Section 18.
18.1. If you have any questions about our Privacy Policy or how we process your personal data under the LGPD (General Data Protection Law), please contact us by sending an email to privacidade@unipro.com.br.
FERNANDO TELES
Data Protection Officer (LGPD)
NOTE: The form below is ONLY for requests to exercise data subjects’ rights under the LGPD. For other matters, please refer to Section 15.
Last updated on April 29, 2026.